Pictures will not upload - Gas Savers

Fetch · 07-20-2012, 04:55 AM

I have been having problems uploading pics to my garages. It began a while back with my Fit, and now I can't upload pics of my del Sol.

Suggestions?

**Jay2TheRescue** · 07-20-2012, 05:06 AM

I just tried uploading various pics to my garage and had no problems. What type of problem are you having?

Fetch · 07-23-2012, 06:32 PM

I keep getting the following error message:

"There was an error encountered with your upload:

Upload of file failed."

I am trying to upload jpeg files. Will that not work? I think all my other files were shot on the same camera, transferred from the same computer.

**Jay2TheRescue** · 07-24-2012, 05:29 AM

I will look into it, it should work. If its a type not supported, it should say its not supported, not give you a failed message. In any event, I upload *.JPG files all the time. Maybe its a setting in your browser? Have you tried another browser?

**Jay2TheRescue** · 07-24-2012, 05:32 AM

I just checked, here's the list of allowed attachment extensions:

Extension Maximum Filesize
bmp 100000
doc 100000
gif 100000
jpe 100000
jpeg 100000
jpg 100000
pdf 100000
png 100000
psd 20000
txt 20000
zip 100000

Fetch · 07-24-2012, 06:05 AM

Thanks. I will check the file sizes. If they are too big, I wonder if I can decrease the file sizes somehow.

**Jay2TheRescue** · 07-24-2012, 07:21 AM

I understand that cameras are creating bigger and bigger jpg files now than when the site was setup. If any of these values need to be expanded, just let me know.

Fetch · 07-24-2012, 11:27 AM

That might help. All the pics for my other cars were uploaded from the same camera. Maybe they were just under the size limit.

**Jay2TheRescue** · 07-24-2012, 12:51 PM

Ok, I added an extra zero to the max file size for *jpg and *jpeg files. Try it again.

Fetch · 07-24-2012, 05:46 PM

No dice. Maybe I can email the pics to my wife's computer and try it on hers. I have no idea why I cannot upload.

Fetch · 07-24-2012, 07:00 PM

The file sizes are all around 2.2-2.3 MB. Is that larger than what the site allows?

**Jay2TheRescue** · 07-24-2012, 07:08 PM

Ok, the jpeg file sizes have been upped to just a hare over 3 megabytes.

Fetch · 07-25-2012, 05:25 AM

Still no dice. I will try to upload from a different computer. Thanks for all your help, Jay.

Fetch · 07-27-2012, 09:37 PM

I used my wife's computer in order to upload the pictures. It worked. I have no idea why they would not upload from my Mac. Maybe it will not work on Safari. In any case, I finally have pics.

Thanks for all your help, Jay.

**Jay2TheRescue** · 07-28-2012, 06:51 AM

Glad you got it to work, I have no idea why it would not work on a Mac, but nobody I know has one, so I can't really try the site on one.